Frequently Asked Questions
I PURCHASED A MEMBERSHIP. WHY CAN’T I SIGN IN?
To set up your password, please check your inbox (spam/promotions folders) for the “Complete your Registration for Lazarus Initiative” email. If you can’t find it, please get in touch with us so we can resend it. Once you have your email and password registered, go to ‘Members’ select ‘Dashboard’ and log in. Here you can find invoices, special offers, special links, and all your access codes to open archived symposiums, live streams, and publications.
I PURCHASED A MEMBERSHIP. WHY CAN’T I WATCH THE LIVE SYMPOSIUM?
If you purchased a membership the day of a Live Symposium, please look out for your “Complete your Registration for Lazarus Initiative” email. Once you complete your registration, go to ‘Members’ and select ‘Dashboard’ on the Lazarus Initiative Website to find Access Codes. We will also send a Symposium reminder email with the codes and symposium schedule. Our typical email schedule is seven days, three days, and the night before each symposium (don’t forget to check your spam and promotions folders).
HOW DO ACCESS CODES WORK?
Each month, access codes are released via email and the Member’s Dashboard area on the Lazarus Initiative website. These codes are not the same as your Login and Member Password. For example, if you enter your member password to watch a Live Symposium or to access any of the Publications (the Journal, Transcripts, Creative Living, Inspirational Living), it will not work. Access codes are always in ALL CAPS and are also available on your Member Dashboard.
WHAT IF I MISSED THE LIVE SYMPOSIUM?
Replays are available after our editing team has done their magic, usually a week after the Live Symposium ends. Use the symposium access code sent to you via email (also posted on your Member Dashboard). To watch the replay, go to the menu bar under ‘Symposium Archive,’ scroll down to the ‘Replay Last Symposium’ button, and input your ACCESS CODE in ALL CAPS.
WHERE CAN I FIND ALL PREVIOUS SACHA STONE VIDEOS?
sachastone.com videos, poetry, and interviews will be available in a few months while we transfer them to our new server. To accommodate all internet speeds and connections, we are creating video content with three resolution options. Click the wheel on the right-hand side of the videos to choose your best download speed option.
WHERE IS THE CHAT? HOW DO I INTERACT WITH OTHER MEMBERS?
We will be creating a forum for all subscribers in the coming months. In the meantime, Creative Living is an asset that shares member’s art, poetry, and other forms of creativity with our community. As a subscriber, you have access to this content. Also, check out our social media page on Instagram to connect.
WHAT CAN I DO IF I AM NOT A MEMBER? HOW DO I STAY CONNECTED?
The first half-hour of each Live Symposium is free of charge for everyone who visits the website at that time. If you subscribe (for free) to the Lazarus Initiative, you can watch the FREE 2-hour bonus segment LIVE (with Access Code) or as a Replay soon after. After 12 weeks, we release the full symposium to all subscribers under the ‘Symposium Archive’ menu button. Also, all subscribers have access to the Creative Living section under ‘Publications.’ This will be in your ‘Subscriber Monthly Update Email.’ If you unsubscribe, you will no longer receive these codes. Additionally, you can follow up on Instagram for ways to participate in the community.