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Be sure to check the email that is attached to your PayPal account.
Tips
Protect your purchase by copying and storing the link in a secure spot. Sadly, we cannot regenerate or retrieve links once they are lost.
Frustrated that your link hasn't arrived 30 minutes after your purchase? Don't worry, it happens now and again. To ensure you don't miss the link, be sure to check these spots first: Spam Folder, Junk Mail Folders, Promotions Tab or Notifications Section - and voila!
To ensure your link is sent to the appropriate email address, make sure to use the same email linked with your PayPal account.
If the video you purchased isn't loading properly, examine your Internet speed to make sure you're achieving maximum performance.
If you have any additional questions or concerns, don't hesitate to reach out for personalized assistance. We are here to provide the extra support that you need